CD Projekt has decided to reach out to disappointed fans directly - one of its founders, Marcin Iwinski, posted a 5-minute video describing the technical issues with Cyberpunk 2077 and why the PC version is so different from the version for consoles.
"Our entire leadership deeply regrets what happened," Iwinski said. He stressed that the developers are aware of the difference between the two versions of the game and explained this by the need to improve Cyberpunk for the previous generation consoles. According to Iwinski, the entire CD Projekt team has set themselves a tough challenge to make the game equally good on PC and consoles, which has proven challenging due to the scale of the game itself. Further, the founder of the company spoke about the days before the official launch of Cyberpunk 2077, which were complicated by the pandemic and constant work from home.
"We will do our best to regain your trust," Iwinski said, talking about the company's plans for the near future. CD Projekt plans to release another update, as well as several free add-ons for the game before the end of the year. Regarding the collaboration with Sony, Iwinski expressed hope that Cyberpunk will soon return to their online store. He stressed that "the work is ongoing constantly."
Note also that, despite the obvious problems, Cyberpunk 2077 has become one of the most successful games of the year. Despite this, CD Projekt faced problems due to multiple returns of copies of the game, as well as its own staff - recall that the developers were forced to work seven days a week in order to have time to finish the game on time.